United Airlines CEO Scott Kirby spoke in Chicago on June 5, 2019. CEO Scott Kirby reassured customers about the carrier’s safety after recent flight problems. One incident involved a tire falling from a Japan-bound Boeing 777 shortly after takeoff, damaging cars in a San Francisco airport parking lot. Another incident involved a missing panel being discovered after an older Boeing 737 landed in Oregon.
Kirby emphasized that safety is the airline’s highest priority and that recent incidents are reminders of the importance of safety. The Federal Aviation Administration is investigating the incidents, and the airline’s team is reviewing the details to enhance safety training and procedures for all employee groups.
The recent mishaps occurred amidst heightened scrutiny of the aviation industry. United’s CEO mentioned an incident where a door plug panel blew off an Alaska Airlines Boeing 737 Max 9 on Jan. 5.
On March 8, a United 737 Max plane rolled off a Houston runway. On March 4, a United Boeing 737 flying to Florida from Houston had to return to the airport after the engine ingested plastic bubble wrap, causing flames to come out of the engine.
United Airlines had already planned to implement changes, including extra in-person training for all pilots starting in May and a centralized training curriculum for new-hire maintenance technicians. Kirby assured customers that the airline’s team is working together to ensure safety on every trip.
United Airlines CEO Scott Kirby recently spoke in Chicago to reassure customers about the carrier’s safety measures after a series of flight incidents in recent weeks. Kirby emphasized that safety is the airline’s highest priority and that they are taking steps to investigate and learn from the recent incidents. These incidents included a tire falling off a Boeing 777 shortly after takeoff and a missing panel being discovered on an older Boeing 737. The Federal Aviation Administration is currently investigating these incidents. Kirby also mentioned that the airline had already planned to implement changes such as additional training for pilots and maintenance technicians. He assured customers that the entire team is dedicated to keeping passengers safe on every flight.
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