Staying connected with past clients and “orphans” long after the closing can open doors for repeat and referral opportunities. Coach Darryl Davis provides a strategy to help you re-engage with them.
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Supervising brokers often get caught up in the hustle of working with active clients and team members, neglecting past clients in the process. It’s important to recognize the value of maintaining relationships with past clients, even after their original agents have moved on.
Implementing these six strategies will help you initiate meaningful conversations with neglected clients, offering them ongoing support and service to demonstrate your commitment to their real estate needs.
A neglected client refers to someone who has done business with a real estate company but has been left without a designated point of contact when their original agent departs. These clients present an opportunity for agents to step in, build relationships, and provide consistent service.
By following a 6-step strategy to reconnect with neglected clients, including reaching out, establishing communication, and providing valuable insights, agents can cultivate these leads for immediate and long-term growth in their business.
In a competitive market, it’s crucial to continuously add value and enhance your presence as a trusted service professional. Stay informed about commission-related issues and focus on improving your communication skills to build strong relationships with clients.
Darryl Davis is the CEO of Darryl Davis Seminars. Connect with him on Facebook or YouTube.
Staying in touch with past clients and “orphans” long after closing is crucial for generating repeat and referral business opportunities. Neglected clients, those who were left without a designated contact within an organization, represent a unique opportunity for agents to build their portfolios. By following a 6-step strategy involving collaboration with brokers, sending out communication, making phone calls, asking open-ended questions, offering market reports, and maintaining regular follow-ups, agents can cultivate neglected leads for immediate and long-term growth. It’s important for agents to continuously bring value and raise their exposure in the market, as well as stay informed about commission lawsuit questions to help consumers. By enhancing communication skills and authenticity, agents can establish trust with clients and become trusted advisors in the industry.
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